CONSUMER RIGHTS – WITHDRAWAL – CANCELLATION AND REFUND POLICIES

GENERAL:

1.By placing an order electronically through the website you are using, you are deemed to have accepted the preliminary information form and the distance sales contract presented to you.

2.Purchasers are subject to the provisions of Law No. 6502 on the Protection of Consumers, the Regulation on Distance Contracts (RG: 27.11.2014/29188), and other applicable laws regarding the sale and delivery of the product they purchase.

3.Product shipping costs, including shipping fees, will be paid by the buyers.

4.Each purchased product is delivered to the person and/or organization at the address indicated by the buyer, provided that it does not exceed the legal period of 30 days. If the product is not delivered within this period, the Buyers may terminate the contract.Each purchased product is delivered to the person and/or organization at the address indicated by the buyer, provided that it does not exceed the legal period of 30 days. If the product is not delivered within this period, the Buyers may terminate the contract.

5.The purchased product must be delivered complete and in accordance with the specifications stated in the order, together with any accompanying documents such as a warranty certificate and user manual.

6.In the event that it becomes impossible to sell the purchased product, the seller must notify the buyer in writing within 3 days from the date of learning about this situation. The total price must be refunded to the Buyer within 146.In the event that it becomes impossible to sell the purchased product, the seller must notify the buyer in within 3 days from the date of learning about this sit6.In the event that it becomes impossible to sell the purchased product, the seller must notify the buyer in writing within 3 days from the date of learning about this situation. The total price must be refunded to the Buyer within 14 days.

IF THE PURCHASE PRICE IS NOT PAID:

7.If the buyer does not pay the purchase price or cancels it in the bank records, the Seller’s obligation to deliver the product ceases.

PURCHASES MADE USING UNAUTHORIZED USE OF A CREDIT CARD: 

8.8.Pays payable credit card After the product has been delivered, if it is determined that the buyer’s credit card has been used unfairly by unauthorized persons and the product price sold is not paid to the Seller by the relevant bank or financial institution, the Buyer has to return the product subject to the contract to the SELLER within 3 days, the shipping cost will belong to the SELLEyable credit card After the product has been delivered, if it is determined that the buyer’s credit card has been used unfairly by unauthorized persons and the product price sold is not paid to the Seller by the relevant bank or financial institution, the Buyer has to return the product subject to the contract to the SELLER within 3 days, the shipping cost will belong to the SELLER.

IF THE PRODUCT CANNOT BE DELIVERED ON TIME DUE TO UNFORESEEABLE REASONS: 

9.If force majeure causes occur that the Seller cannot foresee and the product cannot be delivered within the time limit, the Buyer will be notified of the situation. The buyer may request cancellation of the order, replacement of the product with a similar one, or postponement of delivery until the obstacle is eliminated..If force majeure causes occur that the Seller cannot foresee and the product cannot be delivered within the time limit, the Buyer will be notif.If force majeure causes occur that the Seller cannot foresee and the product cannot be delivered within the time limit, the Buyer will be notified of the situation. The buyer may request cancellation of the order, replacement of the product with a similar one, or postponement of delivery until the obstacle is eliminated. If the buyer cancels the order; if the payment was made in cash, this fee will be refunded to them in cash within 14 days from the cancellation. If the buyer has paid by credit card and cancels, the product price will be refunded to the bank within 14 days from this cancellation, but it is possible that the bank will transfer it to the buyer’s account within 2-3 weeks.

BUYER’S OBLIGATION TO INSPECT THE PRODUCT: 

10.The buyer shall inspect the goods/services subject to the contract prior to receiving them; checking for dents, breaks, torn packaging, etcIGATION TO INSPECT THE PRODUCT: 

10.The buyer shall inspect the goods/services subject to the contract prior to receiving them; checking for dents, breaks, torn packaging, etc. The buyer will not accept damaged or defectiveOBLIGATION TO INSPECT THE PRODUCT: 

10.The buyer shall inspect the goods/services subject to the contract prior to receiving them; checking for dents, breaks, torn packaging, etc. The buyer will not accept damaged or defective goods/services from the cargo company. The goods/services accepted will be considered undamaged and in good condition. The BUYER must protect the goods/services carefully after delivery. If the right of withdrawal is to be exercised, the product/service must not have been used. The invoice must also be returned along with the product.

RIGHT OF WITHDRAWAL:

11.The BUYER may exercise the right to withdraw from the contract within 14 (fourteen) days from the date of delivery of the purchased product to themselves or the person/organization at the address specified, without assuming any legal or criminal liability and without needing to provide any justification, by notifying the SELLER via the contact information belhe BUYER may exercise the right to withdraw from the contracrteen) days from the date of UYER may exercise the right to withdraw from the contract within 14 (fourteen) days from the dThe BUYER may exercise the right to withdraw from the contract within 14 (fourteen) days from the date of delivery of the purchased product to themselves or the person/organization at the address specified, without assuming any legal or criminal liability and without needing to provide any justification, by notifying the SELLER via the contact information below.

12.SELLER’S NOTICE OF RIGHT OF WITHDRAWAL: CONTACT INFORMATION:

COMPANY

NAME/TITLE: Arma Yıldız Underwear

ADDRESS: Yarımburgaz Neighborhood, Kuruçeşme Street, Lale Street No: 29, 34303 Küçükçekmece/Istanbul

EMAIL: info@armayildiz.com.tr

TEL: 0546 535 81 02

FAX: —

DURATION OF THE RIGHT OF WITHDRAWAL:

13.If the purchase is for a service, the 14-day period for the right of withdrawal starts from the date the contract is signed —

DURATION OF THE RIGHT OF WITHDRAWAL:

13.If the purchase is for a service, the 14-day period for the right of withdrawal starts from the date the contract is signed. In serracts where the performance of the service has begun with the consumer’s approval before the withdrawal period expires, the right of withdrawal cannot be exercised.

14.The costs arising from the exercise of the right of withdrawal shall be borne by the SELLER.

15.In order to exercise the right of withdrawal, written notification must be submitted to the SELLER via registered mail with return receipt, fax, or email within the 14 (fourteen) day period, and the product must not have been used in accordance with the provisions of the “Products for Which the Right of Withdrawal Cannot Be Exercise” set forth in this contrar to exercise the right of withdrawal, written notification must be submitted to the SELLER via registered mail with return receipt, fax, or email within the 14 (fourteen) day period, and the product must not have been used in accordance with the provisions of the “Products for Which the Right of Withdrawal Cannot Be Exercise” set forth in this contract.

EXERCISE OF THE RIGHT OF WITHDRAWAL: 

16.3. the invoice of the product delivered to the person or the BUYER, (If the invoice of the product requested to be returned is corporate, it must be sent together with the return invoice issued by the institution when returning.6.3. the invoice of the product delivered to the person or the BUYER, (If the invoice of the product requested to be returned is co. the invoice of the product delivered to the person or the BUYER, (If the invoice of the product requested to be returned is corporate, it must be sent together with the return invoice issued by the institution when returning. Order returns for which the invoice is issued in the name of legal entities cannot be completed unless a RETURN INVOICE is issued.)

17.The return form, the box in which the products to be returned were packaged, and all standard accessories, if any, must be delivered complete and undamaged.

RETURN CONDITIONS:

18.The SELLER is obliged to return the total price and the documents that put the BUYER in debt to the BUYER no later than 10 days after the withdrawal notification reaches him, and to receive a refund of the goods within 20 days.8.The SELLER is obliged to return the total price and the documents that put the BUYER in debt to the BUYER no later than 10 days after the withdrawal notification reaches him, and to receive a refund of the goods wi8.The SELLER is obliged to return the total price and the documents that put the BUYER in debt to the BUYER no later than 10 days after the withdrawal notification reaches him, and to receive a refund of the goods within 20 days.

19.If there is a decrease in the value of the goods for some reason caused by the BUYER’s defect, or if the return becomes impossible, the BUYER is obliged to compensate the SELLER’s losses at the rate of the defect. However, within the withdrawal period, the BUYER is not responsible for any changes or deterioration that occur due to the proper use of the goods or products.

20.If the purchase amount falls below the campaign threshold set by the SELLER due to exercise of the right of withdrawal, the discount benefit enjoyed under the campaign will be canceled.

PRODUCTS FOR WHICH THE RIGHT OF WITHDRAWAL CANNOT BE EXERCISED:

21.Underwear bottoms, swimwear and bikini bottoms, makeup, disposable products, goods that are in danger of rapid deterioration or are likely to expire, goods that are not suitable for return from a health and hygiene point of view if they are opened by the BUYER after delivery to the BUYER, products that are mixed with other products after delivery and cannot be separated by nature, except those provided under the subscription agreement and are not available for return, underwear bottoms, swimwear and bikini bottoms, makeup, disposable products, goods that are in danger of rapid deterioration or may pass the expiration date, products that are not suitable for return from a health and hygiene point of view if they are unpacked by the BUYER after delivery, products that are mixed with other products after delivery and cannot be separated by nature, except those provided under the subscription agreement, goods related to periodicals such as newspapers and magazines, services performed instantly in electronic environment or intangible goods delivered instantly to the consumer, as well as audio or video recordings, books, digital content, software programs, data recording and data storage devices, computer consumables, if their packaging has been opened by the BUYER, cannot be returned in accordance with the Regulation.oods related to periodicals such as newspapers and magazines, services performed instantly in electronic environment or intangible goods delivered instantly to the consumer, as well as audio or video recordings, books, digital content, software programs, data recording and data storage devices, computer consumables, if their packaging has been opened by the BUYER, cannot be returned in accordance with the Regulation. Additionally, in accordance with the Regulation, it is not possible to exercise the right of withdrawal for services whose performance has begun with the consumer’s approval before the right of withdrawal period expires.

22.Cosmetics and personal care products, apparel products, swimwear, bikinis, books, software, and programs that can be copied, DVD, VCD, CD and tapes stationery consumables (toner, cartridge, ribbon, etc.22.Cosmetics and personal care products, apparel products, swimwear, bikinis, books, software, and programs that can be copied, DVD, VCD, CD and tapes stationery consumables (toner, cartridge, ribbon, etc.) in order for them to be returned, they must be unopened, unused, undamaged, and in their original packaging.

DEFAULT SITUATION AND LEGAL CONSEQUENCES

23.The BUYER hereby acknowledges, declares and undertakes that if he/she defaults on payment made by credit card, he/she will pay interest and be liable to the bank within the framework of the credit card agreement between the cardholderhe BUYER hereby acknowledges, declares and undertakes that if he/she defaults on payment made by credit card, he/she will pay interest and be liable to the bank within the framework of the credit card agreement between the cardholder and the bank. In this case, the relevant bank may resort to legal action; it may demand the resulting expenses and atER hereby acknowledges, declares and undertakes that if he/she defaults on payment made by credit card, he/she will pay interest and be liable to the bank within the framework of the credit card agreement between the cardholder and the bank. In this case, the relevant bank may resort to legal action; it may demand the resulting expenses and attorney fees from the BUYER, and under all circumstances, the BUYER acknowledges that in case of default due to non-payment of the debt, the BUYER will compensate the SELLER for any losses or damages incurred due to the delayed performance of the debt.

PAYMENT AND DELIVERY

24.You can make a Bank Transfer or EFT (Electronic Fund Transfer) to any of our Arma Yıldız Iç Giyim | TL | KUVEYTÜRKBANK | TAHIR TEMEL | TR11 0020 5000 0912 3870 8000 03 accounts (TL) by making a Bank Transfer or EFT (Electronic Fund Transfer

25.You can use online single payment or online installment options with your credit cards through our site for all types of credit cards. At the end of your online payment, the amount will be charged to your credit card.